Phrases such as you, your and other similar expressions refer to our customers, or the specific users of this website.
This policy applies when you visit or surf our website without purchasing any product, when you use our site for purchasing products or when you register with INGMARSON.
We collect customer information in an effort to enhance and personalise your shopping experience. This information allows us to communicate with our customers about our products, services and promotions.
We are committed to safeguarding the privacy of our website visitors and explain in this policy how we treat your personal information.
When you place an order, submit your account information, or participate in INGMARSON promotions or surveys, our website collects the minimum possible amount of personal information such as your name, email address, shipping and billing address, contact number.
Payment information will not be stored by INGMARSON, but may be stored by our secure payment provider.
We will only use your information collected online to process and fulfill your order.
Your email address may be collected at various points within the website (including when you place an order with us) so that we can send you any necessary email messages related to your order, such as order confirmation, shipping confirmations and updates.
No personal information will be gathered without your implicit consent.
In addition, we maintain a record of your purchase history, product interests, and other membership details to help us improve your shopping experience.
Analytics such as website use and traffic patterns are also considered to help us improve the design of our website, the products we make and exclusive services we offer.
We understand and recognise that we must maintain and use customer information responsibly.
Before you disclose to us the personal information of another person, you must obtain that person's consent to both the disclosure and the processing of that personal information in accordance with this policy.
You are not required to submit any information to our website. However, without providing the requested information, you may be unable to access certain features on our website, including placing an order and/or logging into any other INGMARSON membership-related services.
DISCLOSING PERSONAL INFORMATION
We will not disclose your personal information to any of our employees, professional advisers, agents or suppliers unless this is deemed necessary for the purposes set out in this policy.
We may disclose your data in a situation where we deem we have a valid legal obligation to do so, or with legal advice in connection with actual or potential litigation.
INGMARSON uses cloud services from third parties such as Mailchimp to help us send emails and keep you informed. We will only share the minimum amount of information needed to supply the service to you, and require that our service providers uphold industry-standard security measures in their handling of your data.
We will never rent or sell your email address or any of your personal information. We do not share credit card information with third parties except for the purpose of processing your order payment and as required by law.
If for any reason you choose to access a third party website linked to our website, you do so at your own risk. We are not held responsible for how outside parties collect, use, protect or disclose the information you provide them.
Please let us know if the personal information that we hold about you needs to be corrected or updated by email at firstname.lastname@example.org.
You may request at any time for us to delete your data by emailing us at email@example.com.
RETENTION OF PERSONAL INFORMATION
We will only retain your personal data as long as it is necessary for us to provide our services to you and others, and to satisfy any legal obligations to preserve the data. Once your information is no longer needed to provide our services, your account is terminated, or you ask us to delete your account, it may take up to 30 days to delete all your related personal data stored on our systems. We may additionally keep your information where it is needed to collect fees, resolve disputes, prevent fraud or take any actions required by law.
SECURITY OF PERSONAL INFORMATION
We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information. We will store all the personal information you provide on our secure servers. All electronic financial transactions entered into through our website will be protected by encryption technology. You acknowledge that the transmission of information over the Internet is inherently insecure, and we cannot guarantee the security of data sent over the Internet. You are responsible for keeping the password you use for accessing our website confidential; we will not ask you for your password (except when you log in to our website).
We use Klarna, Stripe and Paypal as the providers of our checkout. This means that we might transfer your personal data in the form of contact and order details to Klarna, Stripe and Paypal when the checkout is loaded, in order for them to manage your purchase. Your personal data transferred is processed in line with Klarna’s, Stripe's and Paypal's own privacy notices.
We may update this policy from time to time by publishing a new version on our website. You should check this page often to ensure you are happy with any changes to this policy.
Web data is collected to monitor user trends on our website. Analytical data such as hits to our server, traffic patterns and page views shows us where our audience is coming from and how they interact with us online. This type of collected information does not personally identify specific website users. In addition, like most websites, our Site may utilize web beacons, pixel tags or other tracking technologies to help us study the actions of our users through non-personally identifiable information. This data may be aggregated with similar data collected from other users to help us improve INGMARSON products, services and our overall website experience.