We do hope you will be happy with your order, however, if you require a refund or exchange for any reason, follow the instructions below.

If you have any questions regarding your return or exchange do not hesitate to get in contact with us.


If for any reason you are not completely satisfied with your online purchase and wish to return it for a full refund, 
please ensure that the goods are returned in perfect saleable condition, in their original packaging, 
and with packing slip as proof of purchase within 14 days of receipt to:

84a Mildmay Park
N1 4PR
London, GB


Your item(s) should be sent back to us within 14 days.

Returns outside these time-frames may be accepted at the discretion of INGMARSON and may only be refunded as a store credit.


We’ll process the refund as soon as we get our hands on your package and will email you to confirm it’s arrival.

Please allow 3-5 working days for your refund to be received.


If you have received damaged or incorrect item(s), please email us as soon as possible with a photo of the damage,

or the incorrectly shipped product, as well as your order number in the subject line.

For all faulty items outside of our Returns Policy, please contact


Shipping charges are the responsibility of the customer.

We will, however, ship your replacement to you at no extra cost.

Fill out the return form attached with your order with new requested size, and send the item(s) back to:

84a Mildmay Park
N1 4PR
London, GB